Troubleshooting
Diagnose and resolve common issues
Connectivity
WebRTC, NAT, and firewalls
My browser says it can’t connect
Verify your network allows outbound UDP and access to TURN/STUN. Try another network or a wired connection. Confirm the gateway is online.
Control UI is slow or unresponsive
Close background tabs, use a modern browser, and ensure the gateway host has enough CPU. Prefer wired Ethernet to Wi‑Fi.
Audio
Devices & quality
I can’t hear anything
Allow audio permissions in the browser. On the gateway, select the correct audio input/output devices and verify levels. Check the radio’s AF/IF output.
PTT not working
Ensure you have TX permission, verify CI‑V/PTT settings on the gateway, and confirm the radio’s transmit inhibit is disabled.